Kolkata, West Bengal, 4th of August, 2026 : Customer experience (CX) solutions provider Fusion CX Ltd has reported a 128.3 per cent year-on-year jump in profit after tax (PAT) to ₹170.8 crore for FY2026, according to the addendum to its Draft Red Herring Prospectus (DRHP) filed with market regulator SEBI.
The company reported revenue from operations of ₹1818.13 crore in FY2026, registering a 36.8 per cent growth over the previous fiscal, while EBITDA increased 66.8 per cent to ₹329.87 crore. EBITDA margin expanded to 18.14 per cent from 14.88 per cent in FY2025, reflecting improved operational efficiency.
According to the addendum, the company’s return on capital employed (ROCE) stood at 71.19 per cent, while return on equity (ROE) improved to 30.29 per cent. Net profit margin increased to 9.34 per cent, compared with 5.60 per cent in the previous financial year.
The updated filing also showed adjusted EBITDA of ₹354.2 crore with an adjusted EBITDA margin of 19.48 per cent, while adjusted PAT stood at ₹209.1 crore.
Fusion CX derives 85.26 percent of its revenue from the US and Canada, with India contributing 11.29 percent. Telecommunications and technology remained its largest industry vertical, accounting for 47.34 percent of revenue, followed by BFSI and healthcare.
Commenting on the updated financial performance, Kishore Saraogi, Promoter and Executive Director of Fusion CX, said: “The updated audited financials reflect the strength of our diversified global delivery model and our continued focus on profitable, sustainable growth. Our performance demonstrates disciplined execution, improving margins and our continued investments in AI-led customer experience solutions, positioning us well for the next phase of growth.”
The addendum updates the financial disclosures in the company’s DRHP filed in May 2025 and incorporates audited financial statements for FY2026 along with revised key performance indicators and regulatory disclosures. It also reflects employee stock option allotments made after the filing of the original DRHP.
The proposed IPO size remains ₹1000 crore, comprising a fresh issue of ₹600 crore and an offer for sale of ₹400 crore, with no change to the overall structure of the issue.
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