Mumbai, Maharashtra, 11th of September, 2026 : Equence Technologies, an enterprise communication solutions provider, today launched Equify, an enterprise messaging platform designed to help businesses manage high-volume customer communication with greater control, reliability and flexibility. The platform was launched at Global Fintech Fest (GFF) 2026 in Mumbai.
Equify acts as a single layer between a company’s multiple business applications and multiple messaging providers. It helps enterprises manage message routing, failover, priority, scheduling, monitoring, and logs from one place. This reduces dependence on a single messaging provider and makes it easier for teams to identify and resolve communication issues.
The platform is designed for businesses where customer communication is time-sensitive and business-critical, particularly banks and other financial institutions. It can support communication across areas such as OTPs and authentication, loan updates, collections, customer service and campaigns.
“Customer communication has become an important part of how enterprises operate, particularly in financial services. Equify is built to give businesses better control over their messaging infrastructure while helping them manage multiple providers, improve visibility and respond to issues faster,” said Pushpendra Kumar, Founder& CEO of Equence Technologies.
Equify is built on Equence Technologies Pvt. Ltd. communication infrastructure, which has been in use since 2016. The company said its platforms have powered more than 10B+ customerconnections and supported over 400+ enterprise partnerships.
The platform can handle 10,000+ transactions per second and is designed to scale through microservices architecture. It supports integration with databases including Oracle, MySQL, Microsoft SQL Server and PostgreSQL, and can be deployed on cloud or on-premises infrastructure.
Equify also provides role-based access, application logs and health monitoring to give business, operations and technology teams greater visibility into message processing. Its multi-vendor routing and failover capabilities allow enterprises to route traffic across providers and switch providers when delivery, latency or availability becomes a concern.
The platform is being introduced with SMS as the primary channel, with the same control layer designed to extend to other communication channels as separately licensed modules. Equence’s wider communication ecosystem includes channels such as WhatsApp, RCS, email and voice.
Equify can also support enterprise governance through access controls, logs and monitoring. Equence said the platform can be planned for cloud or on-premises deployment depending on customer security and control requirements. Compliance-related responsibilities such as consent, lawful processing and retention policies remain with the customer organisations.
About Equence Technologies
Equence Technologies Pvt Ltd provides enterprise communication solutions across SMS, WhatsApp, RCS, voice, email, APIs, and other digital communication channels. The company works with enterprises to manage customer communication and engagement across different business requirements.
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