Spree Hospitality’s Guest-First Philosophy Becomes The Hallmark Of Success.

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Mumbai, Maharashtra, 9th of July, 2026 : Spree Hospitality has achieved a remarkable Net Promoter Score (NPS) of 94 in the first quarter of FY27, reinforcing its commitment to exceptional guest service and excellence in the hospitality industry. The company had recorded an NPS of 93 in FY26, and over the past few years, its score has consistently improved—from 66 in FY22 to 94 in Q1 FY27.

This achievement is far more than just a number; it reflects the trust and satisfaction of thousands of guests, memorable stays, and consistently outstanding service experiences. Spree Hospitality has reached this milestone through operational excellence, a people-first work culture, and an unwavering guest-centric approach.

The company’s NPS journey highlights its steady progress: 66 in FY22, 77 in FY23, 78 in FY24, 85 in FY25, 93 in FY26, and now 94 in the first quarter of FY27. This milestone comes at a time when Spree Hospitality is rapidly expanding its hotel portfolio across India while maintaining a consistent standard of exceptional guest experiences at every property.

Commenting on the achievement, Sagar Khurana, Chief Operating Officer of Spree Hospitality, said, “At the beginning of this financial year, during Spree Hospitality’s annual conclave, Team Spree had committed to achieving an NPS of 94 in FY27. Reaching this milestone in the very first quarter is certainly an encouraging start. More importantly, it reflects years of dedication, consistency, and our guest-first culture. This achievement belongs entirely to Team Spree. As we continue to expand across India, our commitment remains to deliver memorable experiences every day that inspire guest trust, loyalty, and recommendations.”